Delete your account
You can permanently delete your Scolefy account, and everything stored in it, from inside the app. You do not need to contact us and there is nothing to fill in.
How to do it
- Open Scolefy and go to the Profile screen.
- Tap Delete Account.
- Confirm at the prompt — it warns that this cannot be undone.
- Sign in once more with the method you use for Scolefy (Apple, Google, or your email and password). Apple requires a recent sign-in before an account can be deleted, which is what this step is for.
Deletion begins immediately. Your account is removed straight away and an automated server process clears your stored data.
What gets deleted
- Your account and sign-in credentials
- Your classes, subjects and timetable
- Your assignments, recurring series and templates
- Your grades, grading systems, terms and archived school years
- Your study sessions and timer history
- Every file you attached — photos, scans, PDFs and drawings
- Your synced settings and preferences
- The copy of your data held on the device you are signed out of
What is not deleted
- Your subscription. Deleting your account does not cancel an active App Store subscription. Cancel it separately in iOS Settings → Apple Account → Subscriptions → Scolefy.
- Purchase records. Apple, and our subscription provider, retain transaction records for tax, accounting and dispute-resolution purposes.
- Aggregated analytics. Statistics that can no longer be linked to you personally are not reversible and remain in aggregate reporting.
- Backups. Encrypted backups are overwritten on a rolling schedule and are fully purged within 30 days.
This cannot be undone. There is no recovery period and no way for us to restore a deleted account. If you want to keep anything, export or screenshot it before you start.
Just want to sign out instead?
Signing out removes the copy of your data from that device but leaves your account and your cloud data intact. Sign back in on any device to get everything back. Use Profile → Sign Out.
Trouble deleting?
If you cannot sign in to complete the deletion — for example you have lost access to the email address on the account — email support@zinxstudios.com from an address you can access and describe the account. We will verify ownership and delete it for you within 30 days.